When should I call a pro to look at my washing machine?
Once you’ve checked all the obvious potential problems, an appliance repair company may be able to connect you with a service technician who can ask a few questions and possibly save you the service trip fee, says Bai. That could be especially helpful if it turns out the washer isn’t worth fixing.
The age of the appliance is also a factor. If the unit is less than 10 years old and you have been happy with the performance, and you don’t feel comfortable doing any type of troubleshooting yourself, you may want to consider calling a professional, says Morrison.
When is a washing machine not fixable?
Sometimes a washer just isn’t worth repairing, like if it’s very old or has specific problems such as a bad drum bearing. You can tell a bad drum bearing from the loud grinding noise it makes while spinning. You may also be able to feel the friction and hear the noise if you turn the drum by hand.
“Although it’s technically doable to replace the bearing, we typically don’t recommend doing that because the repair is very complex, time-consuming and expensive if done by professionals,” says Bai.
