Common Washer Machine Problems
Grinding Noise
If you own a Whirlpool direct-drive washer (the water hoses attach to the left side when viewed from the back), you’ve probably got a broken coupler—a common failure caused by overloading the machine. It’s an easy and inexpensive fix.
“The most common mistake is overloading the machine,” says Bai. “Overloading constantly is like driving a fully loaded car uphill with full throttle all the time. The washer may work for a while, but its lifespan is drastically reduced under those conditions.”
Pop the snap retainers with a screwdriver and pull the pump off the motor shaft. Then disconnect the electrical connectors from the motor. Pop the bottom retainer off the motor and prop up the motor while you pop the top retainer (it’s heavy). Pry the broken coupler pieces off the motor and transmission. Tap the new coupler into place with a wooden block.
Draining Problems
The second most common mistake is not checking pockets before putting clothes into the machine, says Bai. “Coins, bills and keys can damage the washer from the inside and often clog or break the drain pump,” he says.
When clothing or jewelry gets stuck in the hose to the pump or the pump itself, the machine won’t drain, and you might hear squealing, grinding or smell burning rubber. First, remove the stuck hose that goes from the tub to the pump (drain the water into a bowl) and check for stuck socks (yes, that’s where they go). Then, run a coat hanger through the tube and pull out the stuck objects. Next, check the pump for broken blades by shaking it.
Rotate the pump shaft to make sure it spins freely. Replace the pump if you find any damage. If you see any burned or melted sections on the belts, replace them. Maytag belts are specially designed, so don’t substitute an ordinary “V” belt.
